Pricing

Cancel by emailing it@plavigo.fi before the next billing period starts. We confirm cancellation and the end date by email. Cancellation stops the next renewal; access continues until the paid period ends. After the guarantee, unused portions of annual or monthly fees are not refunded. Under the year-end 2026 campaign, free access ends on 31 December 2026 and the paid period begins on 1 January 2027; cancel before then to avoid the first paid period.

For new customers, the 14-day money-back guarantee starts with the first paid service period, not registration. For the year-end 2026 campaign, the guarantee runs from 1–14 January 2027. Request cancellation and a refund during that time at it@plavigo.fi: we refund paid subscription fees for the first period, including extra seats, and cancel corresponding unpaid invoices. Separately agreed one-off work is excluded. Renewals do not restart the guarantee.

Your company receives 1 GB of image storage shared across all projects (technical limit: 1,073,741,824 bytes). When full, new image uploads stop. Existing images remain accessible during your subscription. Delete unneeded images to free space, or agree extra capacity and its price with support before ordering.

Project records and images are retained during your subscription. They are not automatically archived or deleted at two years, and opening older records has no separate archive fee. Use the available Excel and PDF exports and download images before your subscription ends. You then have 30 days from the subscription end date to request an export through support (it@plavigo.fi), with no separate retrieval fee. This is a support-assisted export window, not continued normal access. Company project data is deleted after this window. Billing and accounting records subject to statutory retention are kept separately for the required period. Customers are responsible for keeping their own archive.