Privacy Policy

1. Data Controller

Plavigo
Email: it@plavigo.fi

2. Purpose of Personal Data Processing

We process your personal data for the following purposes:

• Providing and maintaining the service
• Managing customer relationships
• Billing and payment processing
• Service development

3. Personal Data Processed

We process the following personal data:

• Company information (name, business ID)
• Contact person information (name, email, phone number)
• User information (username, password hash)
• Billing information

4. Retention of Personal Data

Project records and images are retained during your subscription. They are not automatically archived or deleted at two years, and opening older records has no separate archive fee. Use the available Excel and PDF exports and download images before your subscription ends. You then have 30 days from the subscription end date to request an export through support (it@plavigo.fi), with no separate retrieval fee. This is a support-assisted export window, not continued normal access. Company project data is deleted after this window. Billing and accounting records subject to statutory retention are kept separately for the required period. Customers are responsible for keeping their own archive.

5. Your Rights

You have the right to:

• Receive information about your personal data being processed
• Correct inaccurate data
• Delete your data (when legally possible)
• Object to the processing of your personal data

6. Data Sharing

We do not share your personal data with third parties, except when necessary to provide the service or fulfill legal obligations.

7. Contact

Questions about privacy: it@plavigo.fi